Returns & Exchanges
At Greenhouse Megastore, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original, unwashed condition with all eco-friendly tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place your items back into the original biodegradable shipping bag and include the packing slip to ensure a smooth processing experience.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, we will issue a full refund to your original payment method within 5 to 7 business days.
